Nelson Auto Advantage Program

June 19th, 2025 by

Exclusive Coverage for Vehicles Purchased On or After January 1, 2025

The Auto Advantage Program is an exclusive benefit package designed to give every customer
peace of mind and added value when buying from Autos By Nelson. It launched in January
2025 and is available at no cost with every qualifying vehicle purchase after January 1, 2025.
This program reflects our belief in the quality of the vehicles we sell—and our commitment to
standing behind them for the long haul.

What’s Included

For New Vehicles:
● Double the original powertrain warranty
● Free towing coverage
● No-cost collision/comprehensive deductible reimbursement

For Used Vehicles:
● Free towing coverage
● No-cost collision/comprehensive deductible reimbursement

Your Auto Advantage benefits are automatically activated at the time of vehicle purchase,
and your coverage is stored in our internal database for quick lookup at any time. In addition:
You will also receive a membership package from AssurancePlus by U.S. Mail,
containing your official benefit ID, plan start date, and claim instructions.
If you do not receive this packet within 60 days of purchase, call AssurancePlus
Customer Service at 844.666.0474.

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Program Coverage & Limits

Powertrain Warranty (New Vehicles Only)
Your vehicle’s factory powertrain warranty will be doubled in coverage duration.
● Repairs must be performed by Nelson to be eligible.
● Nelson acts as secondary coverage until the original manufacturer’s warranty expires.

Free Towing 
● Up to 125 miles roundtrip (62.5 miles each way) from a Nelson Collision Center
● Two (2) mechanical breakdown tows per year
● Unlimited tows for collision or comprehensive insurance claims
● Towing must be arranged through Nelson Towing
● A quote can be provided for distances beyond the mileage limit

Collision Deductible Reimbursement
● Pays up to $1,000 per claim, up to two (2) claims per year
● Applies only when your auto insurance claim is approved and paid
● Vehicle must be registered, titled, or financed in your name and listed under your auto
policy as the Named Insured
● Coverage begins on the purchase/enrollment date and lasts for four (4) years

Not Covered:

  • If you have no active auto insurance at the time of loss
  • If your claim is denied or under your deductible amount
  • If your deductible is waived
  • If the vehicle is used for commercial purposes
  • If you do not repair the vehicle (unless it’s a total loss)
  • If loss involves fraud or illegal activity

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How to File a Deductible Claim

Call the Claims Administrator at 1-877-296-4892 and request a claim form.
You must notify them within 90 days of the loss (and no later than 1 year). Submit your
completed form with the following documentation within 180 days, or 1 year maximum:

1. A copy of your insurance policy declarations page
2. A copy of the vehicle title, registration, or loan/lease agreement
3. Estimate of repairs or total loss documentation
4. Claim settlement letter showing deductible was satisfied
5. Proof of deductible payment (check, receipt, card charge, etc.)
6. Any other documents requested for processing

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Frequently Asked Questions (FAQ)

Will I be charged for the program?
No. This is a complimentary benefit from Autos By Nelson. Separate extended warranties and
GAP coverage may still be purchased.

What’s the towing limit?
Towing coverage includes:
● 125 miles roundtrip (62.5 each way) from a Nelson Collision Center
● 2 mechanical tows per year
● Unlimited accident-related tows

Towing must be arranged through Nelson Towing.

Is the deductible reimbursement automatic?
No. You must file a claim and submit documentation to be reimbursed for your auto insurance
deductible, up to $1,000 per approved claim (2 per year max).

Do I need to go to Nelson Collision for deductible reimbursement?
Yes. The no-cost deductible benefit only applies to repairs done at Nelson Collision.

How long do the benefits last?
The Auto Advantage Program provides 4 years of coverage from your date of purchase.

I live outside of the towing range. Am I covered?
The towing benefit only applies within the defined towing radius from Nelson Collision Centers.

Why isn’t the powertrain warranty doubled for used vehicles?
Used vehicles often have shortened, voided, or expired manufacturer powertrain warranties.
Because of this, extended coverage is only available on new vehicles.

How do I track my warranty coverage?
Your purchase details are saved in our internal system. If you need assistance or verification,
just contact us.

What if I bought my car before 2025?
Only vehicles purchased on or after January 1, 2025 are eligible for the Auto Advantage
Program.

What if the accident was my fault?
You are still eligible for deductible reimbursement for your own vehicle, but not for damages to
other drivers.

Does the program cover maintenance?
No, maintenance is not covered. However, optional maintenance packages are available at any
of our MHC locations.

  
*You are not required to use the benefits, but the Auto Advantage Program is included with your
vehicle purchase and cannot be removed.

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